Privacy Policy
Your Privacy Matters - Learn How We Protect Your Data
1 Information We Collect
We collect information to provide better services to our users and clients. The types of information we collect include:
👤 Personal Information
Name, email address, phone number, company name, job title, and other contact details when you fill out forms, subscribe to newsletters, or inquire about our services.
📊 Usage Data
Information about how you access and use our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit.
🍪 Cookies & Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve your browsing experience and analyze usage patterns.
💼 Project Information
Technical specifications, business requirements, project documentation, and other information necessary to deliver our Odoo development, AI/ML integration, and web development services.
💳 Payment Information
Billing addresses, payment method details, and transaction information when you purchase our services (processed securely through third-party payment processors).
📞 Communication Data
Records of correspondence, support tickets, meeting notes, and other communications between you and our team for service delivery and support purposes.
2 How We Use Your Information
We use the collected information for various legitimate business purposes, including:
- Service Delivery: To provide and maintain our Odoo development, web development, AI/ML integration, and other IT services
- Communication: To respond to inquiries, provide customer support, and send project updates
- Service Improvement: To improve, personalize, and expand our website and services based on usage patterns
- Analytics: To understand and analyze how you use our website and services
- Marketing: To send you relevant marketing and promotional communications (with your consent where required)
- Security: To detect, prevent, and address technical issues, security threats, and fraudulent activities
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: For internal record-keeping, accounting, and business management purposes
3 Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency)
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
- Protection of Rights: To protect our rights, property, or safety, or the rights, property, or safety of our users or others
- Consent: With your explicit consent for any other purpose not covered in this policy
We ensure that all third parties we work with have appropriate data protection measures in place and are bound by confidentiality agreements.
4 Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our security practices include:
5 Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
🔍 Right to Access
You have the right to request copies of your personal data and information about how we process it.
✏️ Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or incomplete.
🗑️ Right to Erasure
You have the right to request that we erase your personal data, under certain conditions.
⏸️ Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data, under certain conditions.
🚫 Right to Object
You have the right to object to our processing of your personal data, under certain conditions.
📤 Right to Data Portability
You have the right to request that we transfer your data to another organization, or directly to you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided below.
6 Cookies Policy
Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you interact with our website
- Improve website functionality and performance
- Provide personalized content and recommendations
Managing Cookies: You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may prevent you from taking full advantage of the website's features.
7 Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Our retention periods vary based on:
- Active Projects: Information retained throughout project duration and warranty period
- Client Accounts: Data retained while account remains active
- Legal Requirements: Information retained as required by applicable laws and regulations
- Legitimate Interests: Data retained for reasonable business purposes such as fraud prevention
When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
8 Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.
If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers promptly.
9 International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and include appropriate safeguards to protect your information.
When we transfer personal data outside of your jurisdiction, we use legal mechanisms such as Standard Contractual Clauses or ensure the receiving country has been deemed adequate by relevant authorities.
10 Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page with an updated "Last Modified" date
- Sending an email notification to registered users (for significant changes)
- Providing notice through our website or services
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Privacy Questions & Concerns
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: tatviontechlabs@gmail.com
Company: Tatvion Techlabs
Subject Line: Privacy Policy Inquiry
We are committed to resolving any privacy concerns and will respond to your inquiries within 48 hours during business days.
Last updated: October 11, 2025
This Privacy Policy is effective as of the date of last update and governs our collection and use of information from that date forward.